What Services Do Phoenix Rising For Children Provide?

Foster Care Placement Services

PRFC provides the following service models for children and young people:

  • General Foster Care (GFC, GFC+1, GFC+2)
  • Respite
  • Intensive

Specialist Non-Placement Support Services

  • Contact Supervision
  • Supervised Transport
  • Mentoring + Youth Work Support
  • Kin and Relative Carer Assessments
  • Respite

Contact Supervision

We recognise that Contact is an important activity for many reasons.

Phoenix Rising For Children (PRFC) facilitates Court-ordered Contact Supervision for Family Court matters, Children’s Court matters, Government Departments including Family & Community Services, and for families with private family agreements.

We focus on the well-being and safety of the child whilst ensuring that the child and parent are afforded a meaningful opportunity to maintain, improve, or re-establish their relationships.

Contact visits are an opportunity for parents to demonstrate their relationship and parenting skills. Observation and monitoring is conducted in a supportive, positive environment – offering parents and children the opportunity for a relaxed and enjoyable contact experience.

The location of the Contact Visit is determined by particular needs of each family and is subject to Court Orders, casework, safety and OHS issues, and negotiations between parents.  PRFC facilitates Contact Visits at Community Service Centres and other community locations.

Contact Reports are suitable for Court filing and provide a timely account of the visit and include interactions between the child and parent and other attendees.

Supervised Transport

PRFC transports children to and from contact visits, some of which are unsupervised, and to other locations including appointments, Court, school, and foster carers.  We ensure children are transported in comfort and safety.  PRFC uses premium quality car seats, quality, age-appropriate strollers, and first aid kits.  We provide a written report detailing the interactions with the child during transportation.  All PRFC reports are appropriate for Court Filing.

Mentoring + Youth Work Support

PRFC provides mentoring to children who are vulnerable and at risk of becoming marginalised. Mentors aim at developing a positive relationship with the child based on respect.  We find an important aspect to each mentoring relationship is the opportunity to empower children and young people whilst offering assistance with identifying and accessing appropriate services.

Young people are offered assistance with life skills to assist them with the transition to independent living. Such work may include assistance with cooking, budgeting, cleaning, and access to education/ vocational training. Social skills focus on developing self esteem, relationships, networks, and identity. Examples include confidence building; improving communication; identifying activities or programmes (eg sport/educational) that would benefit the child/ young person, and assisting them to maintain links with their cultural background. Each young person is assessed individually and Youth Work Support is tailored to meet individual and unique needs of each child/ young person.

Kinship + Relative Carer Assessments

Relative and Kinship Care is provided by extended family members, friends or persons of significance to the child or young person. Relative care also includes private arrangements between family members where Community Services does not facilitate the placement, but agrees to provide financial support via an allowance. Kinship Care is care with a person who is not a relative of a child or young person, but who shares a cultural, tribal, and community connection that is recognised by that child or young person’s family and community.

As part of this service, trained PRFC staff undertake a thorough assessment of prospective relative and/or kinship carers by relying on recognised assessment formats such as “Step by Step” – a competency based resource for assessing potential foster carers by focussing on carers’ competencies.


Respite care is planned, regular or one-off, time-limited breaks for carers and children/young people, which provides carers with time-out from the demands of their role. Respite can occur in a variety of out-of-home settings and the frequency, length of time and other arrangements around respite will be identified in the child/young person’s case plan.


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